Frequently Asked Questions

Scentsy Workstation Consultant Login Portal is straightforward to access and has several features that can help users. It is possible to access this portal by creating an account and becoming a consultant. Although, you may have questions about how to use the portal.


Listed below are some of the most frequently asked questions about the Scentsy Workstation consultant portal and their most appropriate solutions. For assistance in accessing your account, you can also contact the customer support team.

Frequently Asked Questions

What is the Pay Portal login procedure?

  • On the login page, enter your Username and Password.
  • Click Sign In

What is the best way to view my transactions?

  • In the top-right corner, tap on the menu icon.
  • Click on History. A new window will appear.
  • View the 20 most recent transactions by tapping a tab.

In the Details screen of the transaction, you can view the transaction receipt. Simply tap on a transaction in the Overview or History screen to open the Details screen.

Is it possible to update my portal profile using the app?

Contact Scentsy Customer Support directly at 1-877-855-0617 with any changes you wish to make to your profile information registered on the Scentsy, Inc., Pay Portal.

The payment has not yet reached my destination account, and it is past the estimated delivery date.

All funds are processed in a timely manner, but processing times vary depending on the financial institution. When funds leave our system, the receiving bank and any intermediary financial institutions involved can differ in their processing times between institutions and countries.

What does each payment status description mean?

During the payment and transfer process, payments and transfers pass through various stages. You will receive updates on your Pay Portal so that you know when your funds will be available.